UPDATE WITH SENDING AN EVENT PLEASE ENSURE IN THE Action by : BOX you copy and paste the list below into the box
JON0100
CON0010
WAR0008
KAMTCHOPI
HALLP
REYNOLDSN
YOU MUST PUT THE ABOVE LIST IN THIS BOX FOR THE EVENT TO BE ACTIONED
NOTICE TO ALL REFERRERS
WHEN RETURNING ANY EQUIPMENT TO STORES YOU MUST GO TO RECEPTION TO GET THE ITEM(S) BOOKED IN AND SERVICE USERS RECORD UPDATED.
ALL - On client details screen under mobile number SMS allow if you update this to select yes and we have a mobile number they will receive a text message the day before reminding them of delivery/collection the following day. To reduce the amount of No Reply.
IMPORTANT NOTICE TO ALL REFERRERS
Please ensure you add all items of equipment to your basket before you go to checkout, this way you are only booking one journey. We are noticing a number of journeys to the same client on the same day this is taking up journeys when they could be used for another client.
URGENT MESSAGE TO ALL REFERRERS
Please note short term loan should only be selected if the equipment is being delivered to a care/residential home not the clients own address.
All short term loans are for 6 weeks only you should not be selecting a date longer than 6 weeks. These errors are increasing our work load at Ices. Thank you.
